Comment changer mon âge sur Blizzard ?

Si vous avez accidentellement saisi le mauvais âge et que vous devez le modifier, vous pouvez demander une nouvelle vérification d'anniversaire en procédant comme suit :

1. Quittez l'application Blizzard.
2. Appuyez sur la touche Windows + R.
3. Tapez %LocalAppData% et appuyez sur Entrée.
4. Ouvrez le dossier Battle.net > BrowserCache.
5. Supprimez le fichier Cookies.

Comment vider mon cache Battle.net ?

Accédez au répertoire /Users/Shared/Blizzard. Faites un clic droit sur le dossier Battle.net et sélectionnez Déplacer vers la corbeille. Redémarrez l'application de bureau Battle.net et relancez le jeu.

Comment puis-je supprimer mon compte Battle.net ?

Composez un e-mail à partir du compte d'adresse e-mail que vous utilisez pour vous connecter à votre compte Battle.net. Expliquez que vous souhaitez supprimer définitivement votre compte Battle.net. Écrivez "Supprimer le compte Battle.net" dans la ligne d'objet. Envoyez l'e-mail à privacy@blizzard.com.

Comment soumettre un ticket à Blizzard ?

Lancez votre navigateur Web et ouvrez le site Web de Blizzard Entertainment, https://us.battle.net/ Connectez-vous à votre compte battle.net. Sur la page d'accueil de Blizzard Entertainment, vous verrez l'option « Assistance » dans le coin supérieur droit de la page. Vous verrez également l'onglet "Contacter l'assistance" juste en dessous.

Comment désactiver le contrôle parental sur Blizzard ?

Pour configurer le contrôle parental, connectez-vous aux paramètres du compte avec le compte de l'enfant et sélectionnez Contrôle parental. Pour modifier le contrôle parental sur le compte de votre enfant, visitez le portail parental. Pour supprimer le contrôle parental, contactez le service clientèle.

Quel âge faut-il avoir pour avoir un compte blizzard ?

Enfants de moins de 13 ans Une fois qu'un enfant déclare avoir moins de 13 ans, il ne sera pas en mesure d'ouvrir un compte chez nous. Nous ne collectons ni ne stockons sciemment aucune information personnellement identifiable d'enfants de moins de 13 ans.

Vider le cache supprimera-t-il les données du jeu ?

Non. Effacer le cache ne changera rien à ces choses. Les fichiers de cache sont parfois corrompus et ralentissent le système.

Vider le cache supprime-t-il des données ?

Effacer le cache est un moyen rapide et facile de libérer de l'espace et (espérons-le) de réparer une application qui se comporte mal. L'effacement du cache de l'application ne supprimera pas les données de l'application telles que les informations de compte.

Comment désinstaller les jeux Blizzard ?

Ouvrez l'application de bureau Battle.net, sélectionnez l'icône du jeu que vous souhaitez désinstaller, sélectionnez la flèche déroulante à côté du bouton de lecture, puis sélectionnez Désinstaller le jeu. Pour réinstaller, sélectionnez Installer dans l'onglet de jeu approprié.

Pouvez-vous toujours appeler Blizzard pour obtenir de l'aide ?

Service client Nous sommes disponibles 24h/24 et 7j/7 pour vous aider avec les problèmes de jeu, de boutique et de compte.

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Comment puis-je être rappelé par Blizzard ?

Rappel du service client Blizzard

1. Au lieu d'appeler un numéro (et éventuellement d'attendre en attente) pour obtenir de l'aide, vous utiliserez le site d'assistance sur Battle.net pour demander un rappel.
2. Vous entrerez des informations sur votre problème, ainsi que votre numéro de téléphone.
3. Un Game Master vous rappellera.
4.  

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